Membership terms

1. About these terms
2. What the membership includes
3. Who can join
4. Health and assumption of risk
5. Billing and pricing
6. Canceling and refunds
7. Missed payments
8. Messages and support
9. Your use of the content
10. Community conduct
11. Other apps we use
12. No guaranteed results
13. Limits of liability
14. Changes and ending membership
15. Governing law and general terms
16. Contact

1. About these terms

These terms are an agreement between you and Ethix Personal Training LLC ("Ethix", "I", "me"), an Arizona company run by Zac Lamore, for The Ethix Standard monthly membership (the "Membership"). By paying for the Membership, you agree to these terms and to the Privacy Policy. If you don't agree, don't join. New members also confirm these terms in a short agreement form in Trainerize within their first week. If you don't accept them there, I'll cancel your membership and refund that first payment.

2. What the membership includes

While your membership is active, you get:

• A new 4-week training block every 4 weeks for the program you choose (Build, Cut or Home), delivered in the Trainerize app.
• Nutrition guidance, including the Start Here guide, the nutrition guide, a monthly habit and the macro calculator.
• The Ethix Recovery Guide (general education on soreness, recovery and sleep; not an assessment of pain or injuries).
• A monthly challenge and access to The Ethix Standard group in Trainerize.
• A monthly live Q&A. Dates are posted in the group. Sessions aren't recorded.

The Membership is a group program. It does not include personal coaching, check-ins or photo reviews by me, custom training or meal plans, or exercise changes for injuries or medical conditions. Those are part of 1-on-1 coaching, which is a separate service. I may update the content, format and schedule of the Membership over time.

3. Who can join

You must be at least 18 years old and able to enter a binding agreement. If I learn a membership belongs to someone under 18, I'll end it and refund the current month. Your membership is for you only. Don't share your login or give anyone else access.

4. Health and assumption of risk

• Not medical advice. Everything in the Membership, including the macro calculator, is general fitness and nutrition information. It is not medical, nutritional or psychological advice, diagnosis or treatment, and it doesn't replace care from a doctor or registered dietitian.
• Check with your doctor first if you have a heart, blood pressure, kidney, liver, pancreas, joint or other medical condition, a food allergy, take medication that affects appetite, weight or blood sugar, are pregnant or nursing, or have a history of disordered eating. By joining, you confirm that you are healthy enough to exercise and change your diet, or that your doctor has cleared you. If you choose the calculator's keto option, check with your doctor first if you take medication for diabetes (including SGLT2 medication) or blood pressure.
• You train unsupervised. Exercise carries real risks, including injury, illness and in rare cases death. You follow the programs on your own, without a coach watching. You are responsible for your own form, equipment, surroundings and choices, including using a spotter or safety equipment, and you choose the weights and effort you use.
• Stop when something's wrong. Stop exercising and get medical help right away if you have chest pain, dizziness, fainting, unusual shortness of breath or sharp pain.

5. Billing and pricing

• The Membership is billed monthly through Square, starting on the day you join and renewing on or near that day each month until you cancel. There's no contract or minimum term.
• You authorize Ethix Personal Training LLC, through its payment processor Square, to charge your payment method each month for your membership price plus any applicable taxes until you cancel.
• Founding price. If you joined at a founding member price, it stays the same for as long as your membership stays active. If you cancel and rejoin later, the current price applies.
• Price changes. For members not on a founding price, I'll give at least 30 days' notice of a price change before it applies to your next billing date. You can cancel before then.
• There is no pause option. If you need a break, cancel and rejoin when you're ready.

6. Canceling and refunds

• Cancel any time by messaging me in Trainerize, emailing zaclamore32@gmail.com, or online with the Manage subscription link in your Square confirmation email.
• When you cancel, you won't be charged again, and you keep full access until the end of your current billing period. After that, your access to the program, the group and member content ends.
• Payments are non-refundable. Partial months aren't refunded, including when you cancel partway through a billing period, except as described in sections 1, 3 and 14, or where the law requires otherwise.
• If you think you were charged in error, contact me within 30 days (Trainerize or zaclamore32@gmail.com) and I'll look into it. Please reach out to me before disputing a charge with your bank; most billing problems are quick to fix. While a charge is disputed with your bank, I may pause your access until it's resolved.

7. Missed payments

If a payment fails, pay the invoice Square emails you or update your payment method as soon as possible (message me in Trainerize or email zaclamore32@gmail.com and I'll help). If the payment is still unpaid 2 days after it fails, your access is suspended until it's paid. If it stays unpaid, I may cancel your membership, and a founding price is not restored when you rejoin.

8. Messages and support

Trainerize messages are for two things: training and nutrition questions for the monthly Q&A, and membership requests (switching programs, billing, updating your email or canceling). I read every message and reply when a reply is needed. Questions for the Q&A are answered live during the session, not by message. If you can't attend, send your questions again before the next one. I don't provide day-to-day coaching by message, and I can't assess pain or injuries or modify exercises for them through the Membership.

9. Your use of the content

All programs, videos, guides, the macro calculator and other Membership materials are owned by Ethix Personal Training LLC and protected by copyright. While your membership is active, you have a personal, non-transferable right to use them for your own training. You may not copy, record, share, post, resell, or use them to train or coach others without my written permission. I may end your membership, without a refund, if you do.

10. Community conduct

Be respectful in the group and the live Q&A. No harassment, hate speech, spam, selling or promoting other products or services, or sharing other members' information or photos. I may remove posts and, for serious or repeated issues, end a membership without a refund.

Anything you post in the group may be seen by other members, and you allow me to keep it visible there. I won't use your photos, results or testimonials in marketing without your separate written permission.

11. Other apps we use

The Membership is delivered through third-party services, including Trainerize, Square and MyFitnessPal. Your use of them is also covered by their own terms and privacy policies. I'm not responsible for outages, changes or data handling by those services.

12. No guaranteed results

Results depend on many things outside my control, including your consistency, sleep, stress, health and genetics. I don't guarantee any particular weight change, body composition or performance result. The macro calculator gives estimates and starting points that you are responsible for applying sensibly.

13. Limits of liability

The Membership is provided "as is" and "as available". To the fullest extent allowed by law, Ethix Personal Training LLC and Zac Lamore are not liable for any indirect, incidental, special or consequential damages arising from the Membership, and their combined total liability for any claim related to the Membership is limited to the amount you paid in the 3 months before the claim arose. Some places don't allow these limits, so they apply only as far as the law allows.

14. Changes and ending membership

I may update these terms from time to time. If a change is significant, I'll message you in Trainerize at least 14 days before it takes effect. Continuing your membership after that date means you accept the updated terms. I'll send notices by Trainerize message, or to the email on your Square account if you no longer have Trainerize access, and you agree to receive notices electronically. I may end the Membership program as a whole with at least 30 days' notice. If I end your membership for a reason other than a breach of these terms, I'll refund any unused part of your current billing period.

15. Governing law and general terms

These terms are governed by the laws of the State of Arizona. Any dispute will be handled in the state or federal courts in Maricopa County, Arizona, unless the law where you live gives you the right to bring it elsewhere. If any part of these terms can't be enforced, the rest still applies.

These terms, together with the agreement in the Ethix Standard Onboarding Form you complete when you join, are the whole agreement between us about the Membership. If I don't enforce part of these terms right away, I can still enforce it later. Your membership can't be transferred to someone else; I may transfer these terms if the business changes hands. I'm not responsible for delays or interruptions caused by things outside my reasonable control, such as app outages, internet problems or illness.

16. Contact

Ethix Personal Training LLC, Scottsdale, Arizona. Members can message me any time in Trainerize. Anyone, including former members, can email me at zaclamore32@gmail.com.